Privacy Policy
The Study Nook respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how The Study Nook collects, uses, stores and protects personal information provided by parents, guardians, students and website visitors.
Information we may collect
The Study Nook may collect personal information including:
parent or guardian name and contact details
student name, year level and relevant educational information
enrolment and program information
information provided through enquiry or enrolment forms
payment and transaction information
email correspondence and other communications
any information you choose to provide that is relevant to your child’s participation in a program or service
Where information relates to a child, it is generally provided by the child’s parent or guardian.
How information is collected
Information may be collected when you:
submit an enquiry through The Study Nook website
complete an enrolment or registration form
enrol in a program or service
make a payment
contact The Study Nook by email, phone or social media
participate in The Study Nook programs or services
The Study Nook may also use third-party services, including website, payment and form providers, to support these activities.
How information is used
Personal information may be used to:
respond to enquiries
process enrolments and payments
communicate with parents and guardians
manage program participation and attendance
provide educational services
provide relevant program information and updates
maintain business and financial records
improve The Study Nook’s services and website
meet legal or administrative obligations
Personal information will not be sold to third parties.
Payment information
Payments may be processed through third-party payment providers such as Stripe.
The Study Nook does not directly store full credit or debit card details entered through Stripe checkout.
Payment providers may collect and process information in accordance with their own privacy policies and security practices.
Third-party services
The Study Nook may use third-party platforms such as Squarespace, Stripe, email providers, online forms or other business tools.
These providers may process personal information on The Study Nook’s behalf in order to provide their services.
Where possible, The Study Nook uses reputable service providers and only shares information reasonably required for the relevant service.
Information about students
The Study Nook may collect information about a student that is reasonably necessary to provide educational services.
This may include information about the student’s year level, learning needs, previous learning experiences or other relevant educational information supplied by a parent or guardian.
Parents and guardians should avoid providing sensitive information unless it is reasonably necessary for the student’s participation or The Study Nook has requested it.
Photographs and marketing
The Study Nook will not use identifiable photographs, videos, student work or personal information relating to a student for promotional or marketing purposes without appropriate permission from the parent or guardian.
Where consent is sought, participation in photography or promotional material will be optional.
Storage and security
The Study Nook takes reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure.
Information may be stored electronically through secure third-party platforms and business systems.
Access is limited to information reasonably required for the operation of The Study Nook.
Access and correction
Parents and guardians may contact The Study Nook if they wish to access or correct personal information held about themselves or their child.
Reasonable requests will be handled in accordance with applicable privacy requirements.
Retention of information
Personal information will be retained only for as long as reasonably necessary for business, educational, administrative or legal purposes.
Information that is no longer required may be securely deleted or de-identified where appropriate.
Marketing communications
The Study Nook may send program updates or marketing communications where appropriate.
Recipients may unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting The Study Nook.
Website information and cookies
The Study Nook website may use cookies or similar technologies to support website functionality, analytics and performance.
Third-party services used by the website may also collect limited technical information such as browser type, device information or website activity.
Changes to this policy
The Study Nook may update this Privacy Policy from time to time.
The current version will be made available on The Study Nook website.
Contact
For questions about this Privacy Policy or the handling of personal information, please contact The Study Nook at: hello@thestudynook.com.au